Showing 51 - 55 of 55 reviews
Very nice facility and staff
The site is exceptionally clean and the staff is very nice and knowledgeable. The only thing I didn't like was being forced to buy insurance in order to get the keys to my unit. My renters policy covers off site storage but I couldn't verify that until the next day when my agent was in the office.
- Karen Welsh
Good Customer Service is Matter of Timing
When I arrived on time for my scheduled appointment the office was locked and there was no one to be seen. I called the phone number and left a voice mail, then went back home. An hour later I got a call from Public Storage informing me that I had missed my appointment! Apparently checking voice mail wasn't high on the agenda that day. I made a new appointment, and when I got there all the Public Storage folks were busy with other customers. So I had to wait around until they were finished. At that point I discovered that I wasn't eligible for the on-line special because i had previously rented a locker for the company that I work for. Having done all the preliminary work on the website I was surprised that there wasn't an automated check that would have alerted me to that fact. Once all that was finally ironed out, a couple days later, Al, the manager, was very cordial and helpful.
- Randy Fenton
Good location. Great price!!!!
The whole process was easy. Recommend public storage.
Good storage in a prime area
Good place for storage . The process of signing up took longer than expected. The guy at the center was very helpful.
It was clean and well-maintained. Prices were within reason. Though extra expenses and mandatory insurance made the $1 first month move-in turn into $36. The lady in the office was nice, but it is aggravating to realize that the $1 move in was not completely true and still get pushed to buy boxes, rope, damprid, special locks, etc. I just wanted a quick, cheap way to get my husband's extra stuff out of the way. I also would prefer 24/7 access. Remembering that I put something in storage that we needed at 8:45 at night when access is locked at 9:00 is irritating. I prefer knowing I can get my stuff whenever I need it.
Frequently asked questions
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