You Ought to Know...
Just so everyone knows, I found out about a "corporate" policy that cannot be found *anywhere* on the corporate website... The enforcement of this policy really messed up my day, so I feel it important to get it out there so maybe you can avoid the hassle I went through...
When filling out rental paperwork you must have a current state issued photo ID card; not a temporary, expired, or hole- punched ID! This location DOES NOT rent out units to people who have the temporary paper printout ID cards that the DMV will give you before your real ID arrives in the mail. Even if you have your original photo ID (which is hole- punched by the DMV when you go get a new ID to mark it as "void") to back up your claims of who you are, they will not rent you a unit. Even if you furnish them with other forms of ID (ssn cards, credit cards, birth certificates, etc) to establish identity, it matters not. I was told it is "corporate" policy that they not rent a unit to anyone without current state issued photo ID. So I had to find a friend with a current state issued photo ID willing to rent the unit in their name for me to be able to move in on the day I needed... My unit is still in her name, cause she's flaky and the only way to get it changed is for both she and I to show up at storage during office hours with both of our current state issued photo IDs for them to make the name switch. Corporate policy should be posted on the corporate site, no? I'm not sure why, but it seemed like they went way out of their way to make me jump through supposed "corporate" hoops, regardless of how many other ways I was able to establish my identity. Strange, to say the least...
Recommended Yes
price4/5 (good value)
service2/5 (somewhat unhelpful)
cleanliness4/5 (clean)
- DR