Showing 26 - 29 of 29 reviews
Renting and moving into the space was easy
Renting and moving into the space was pleasant and surprisingly not stressful. Terrific customer service by staff. Would like to have known about mandatory insurance in advance.
- Janelle Haskell
Lots of space, but a little pricey.
I would have to say that it is kind of pricey, however, they were running a special and they honored the special price.
- TED KO
No complaints
No complaints, Markay was great. Thanks
- D Hatfield
A review of the Fairfax location
Nice welcome to the office, as was greeted with courtesy, direct eye contact and smiles, which I greatly appreciated. The only thing is that I felt pushed ( was ) to get a new lock- when mentioned I had one for the The same Storage Company, as given ( purchased) in Arlington when I was few times over loyal client. And also the Freshener-- NON OF THE TWO I DO NOT NEED!! After receiving my credit card charge and an email on 07/08/2021, I called their offices on Saturday to inquire and express my concern on these charges. The king gentlemen said I could be reimbursed. I plan to go there this week and have these items retuned and my account credited back. I normally, through many decades, have used the Arlington location, yet this time around after ringing the 800# to make an appoint to view space, I was directed to go the Fairfax location. I do appreciate the space and somewhat reasonable rate, I suppose since its in a lower level and convenient to access the storage. So I took the Fairfax location, which is about a 1/2 hour out of the way drive for me. Aside, from not seeing the convince of carrying carts perk for use, everting seems safe, very clean, and great with the Fairfax offices and location. Thank you kindly!
- m n