Great first impression/experience
So I have been trying to get a storage unit for some time now and I found one that was in a great location that is available 24/7. They baited me with the location and price and when they contacted me they said they would forward me the paperwork ahead of time to fill out and they would buzz me in so I could see the location. They then wouldn't stop calling every day and I obviously got cold feet. So I stumbled upon this wonderful price and a brand new location in bethpage New York , reserved a spot and heard from the manager the next afternoon. The manager was very pleasant and even though I said move in on Sunday she said she would meet me that evening. When I arrive she is as nice as can be and takes me up to the unit to show me what am getting. Even goes as far as changing the unit because the door was a bit awkward. She explained everything very thoroughly and I was extremely pleased with her service as well as the facility. As for some opportunities , I did feel a bit pressured to purchase boxes. Even after I told her I work in retail and boxes are very easy to come by she was very pushy. I was also a little upset initially about purchasing a lock for $20 that I did not remove from a package myself. How do I know I received all the keys? Initial payment was a bit shady as well but neither her or I could truly identify the break down so I won't attempt to explain it here. Overall I had a great experience.
- Robert Lamonte