Needs a few more signs but exceeded my expectations!
I was pleasantly surprised & frustrated at same time. I entered through main Or side entrance. There was a place to back a truck in w/ ramps 4 truck. Then there are steps w/o a ramp! Fortunately my locker is right near Office entrance. Someone had the door propped open but I wasn't there long last night. I hope it's not a common thing because there is no gate there. This is a small door in my opinion. I did not see a large entrance. I learned to push down when sliding door lever. I really like being given a lock, but don't like it's simple 4 digit! I really like fact total of 3 locks can be installed. I may add one more later.
I was surprised I had to do Chinese red light to exit gated area because there is NO Exit. (side facing Princeton Rd) Most people moving are in hurry &or stressed out. I had to drive to gate, open side door, enter code, go back through door, make sure it door was locked, then rush to car to get out & finally drive to other side. To make process truly easy Please add signs or tell people an area where lockers are. I walked around 3/4th of the facility before finding my #. During my exploration, I thought of old scifi movie the cube. I felt "ceilings" could've been thicker or double covered. The security is enough to deter most criminals.
I can't really complain compared to most of the competitors. Most of competition only allow access during specific times. Federal is 24hr Access and climate controlled! I feel confident my electronics & appliances will be just fine! That is convenient and piece of mind too! Last complaint is the website uses weird script requiring me to save each page of the contract Vs print (or save as pdf)!
Recommended Yes
price4/5 (good value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Jesse W.