Public Storage - Berwyn - 592 Swedesford Road
5 out of 5 stars- based on15 reviews
Showing 11 - 15 of 15 reviews
I have been calling around for prices in units. I spoke to Rosie. She was very knowledgeable and helpful. She made me feel that my business was always welcome... I will certainly be purchasing my unit at Public Storage. Keep up the good work!
- taliecat 123
Customer Sevice is the reason we are here.
Our sales person Bonita went beyond being nice to help educate us about something we were not familiar with doing. She is an asset to the company and the reason we are here. Thank You
- Louis Costabile
Excellent
I have two storage lockers and never had a problem, the staff is great and I never had any issues with locker's.
- Elizabeth Renner
Public Storage shares with its clients the advantages of a high quality and modest priced facility at a convenient location.
During this special time of re-locating and expanding my work service capacity, Public Storage provides the ideal location to help accomplish my goals. The clean, well lit facility with excellent hours to access my possessions is exactly what is needful to support my schedule. My only request is that the restroom consistently be made available for client use when visiting our unit before or after work Sunday through Saturday. That would make Public Storage a 100 Percenter in my book.
- M Darlene Felt
Excellent Customer Service - Satisfied Customer
I am selling my house and need to empty it as much as I can. To do this I needed a place to store stuff. I consider portable storage bins but decided to go with Public Storage. I used their website to find facilities close to me and decide what size bin to get. I needed to call customer service to make a reservation. It was my choice because I did not see the promotional deals at the facility in my home town. The gentleman I talked with was courteous and knowledgeable. He explained my options to me and my decision was easy. I chose the facility a little further from my home because it was more cost effective. Within 5-10 minutes of my making my reservation online I received a call from a female employee to set up an appointment to review and sign the paperwork. The next day I brought my wife out to the facility to see it and confirm I the size bin I chose met our needs. At the facility we met Carla (I believe). She gave us a tour of the facility explaining how things worked. We were able to get a bin close to a door which is very convenient. A few days later I met again with Carla to sign the paperwork and receive an orientation to how the facility operates. The facility is very clean bright and well-run. I feel safe being there and my belongings are very secure. The staff are knowledgeable professional courteous and friendly. Carla at the Berwyn, PA facility is wonderful! As the "face" of your business you could not have a better customer service representative. She's outstanding and is worth more money that what she's paid.
- Daniel Bubnis