Everything Advertised is Non-existent!
This storage facility doesn't have WiFi, a Business Center, free moving trucks, free hand carts or dollies, surveillance cameras that actually work, or a gate that stays closed all night. They advertise the facilities are "well lit," and "secure." There are only 5 lights that require motion detection and only stay on for 3 minutes so everything is kept in a cloak of darkness. The lack of actual working cameras or an on-site security adds to te fact the front gate stays open most of the evening. The advertised 24 hour access is also nonexistent. Once a person finally gains the 24 hour access and actually utilizes it, a rude, unfriendly owner emerges & accuses his customers of sleeping in the storage unit or other criminal activities. The owner never introduces himself as he spies on his customers. The entire storage facility and inside the units are covered in layers of caked on dirt. The dumpster is kept locked as well. The rate listed on the web is not the monthly amount charged which is always more. Don't use the mailbox services they offer because USPS doesn't authenticate the extension making it impossible to update addresses onine with any agency. Everyone uses the electrical outlets and water but once the owner targets someone he'll discriminately singles them out and will claim the contract has been violated resulting in an eviction before rent is due. This storage facility has a long history of disgruntled customers which can be viewed under previous names such as Store More! & Freedom Storage. The current tenants shared similar feelings and experiences, all expressing dislike and dissatisfaction with the employees, the facilities, and most importantly, the owner. Be warned, don't buy into the alleged great prices offered online, the nightmare that follows is not worth the few dollars saved.
Recommended No
price4/5 (good value)
service3/5 (helpful)
cleanliness1/5 (very dirty)
- anonymous