Showing 6 - 10 of 10 reviews
Everything was great. I had a little trouble opening the door of the unit, it stuck and I cut my hand just a little, trying to push the latch over.
Price was right. Unit left a lot to be desired in the area of cleanliness. Had some issues getting into the area of the storage unit, however the personnel there were very helpful despite the multiple times it took.
It's been four days now and the lot has still yet to be plowed. I've been shopping for a week or so and decided to utilize F.J. Dreams units, then the snow hit. I inquired about the unaccessable lot on thursday afternoon and was told the plow was on the way and while disscusing the issue with the site mgr. one of the salesmen seated behind her actually snappped at me about my concern. I ignored him and came back on saturday the plow still had not come, i went inside and experssed my concern and told the site mgr. that it was not making the best impression on me as a new coustomer and to my supprise the same guy snapped at me agian! He wasn't even part of the conversation, but yet he still offered up his opinion in a very rude fasion. I was willing to be flexable about the snow and understand breakdowns happen, but the gentleman that had to voice his opinion was the preverable "nail in the coffin". He cost F.J. Dreams a new lease, I will be taking my business elswhere.
would not go back
did not have the unit I signed for. of course they had a more expensive unit ready the old bait and switch
- Tom Moore
The unit that was reserved online through Sparefoot was vacated and when I checked the unit the spring was bad. The customer reserved the unit before the unit could be checked and cleaned. I did call the customer as soon as I saw the reservation and explained that the door had a bad spring and I would need to have that repaired. He came and looked at the unit because he really needed one right away. He seen the unit, the broken spring and how hard it is to open until that is replaced. I am sorry, I do not understand the bait and switch as I called the customer as soon as I received the reservation email as I found the broken door that morning and I am full so there were no other options. We pride ourselves in our reputation and I would have loved to have been able to help this gentleman.
- Manager's Response
Helpful Tips on How to Choose the Right Storage Unit
Frequenty asked questions
What size storage unit do I need?Click "Learn about unit sizes" (right above the unit sizes) to open the unit size guide and see what fits in each space. When choosing a size, think about how you intend to use the unit: are you trying to cram it as full as possible or do you need extra room inside to move around? Be sure to also leave a clear pathway for easy access to items at the back of the unit.
How tall are storage units?Storage units typically have a ceiling height of about eight feet. Special units like "storage lockers" are around five feet or less. Units for vehicle storage will have higher ceilings to accommodate RVs and boats. Call us if you need more help on choosing the best unit size for your car, boat, motorcycle or RV!
Do I need climate-controlled storage?Climate control is crucial if you live in an extreme climate or a location prone to swings in temperature. Opt for climate control if you're storing items like leather furniture, antique woods, important documents, photos or electronics.
What are the minimum number of months I can rent?Storage leases are typically month-to-month, so you are not obligated to a set rental length. However, many facilities offer promotions and discounts that require a minimum rental length in order to be redeemed (for example: First month free with two-month minimum). These terms will be detailed above.
Do I need a reservation or can I just walk in and rent a space?Most facilities welcome walk-ins and don't require a reservation. However, because prices fluctuate often based on demand and availability, we recommend booking beforehand to secure the unit and price before it changes. By using SpareFoot you can compare units and prices near you and then book online or by phone for free.
What is climate control?Climate control keeps your belongings safe from extreme temperatures and will protect your items from warping, melting and discoloring. Most facilities that offer climate control will maintain your unit between 60 and 80 degrees Fahrenheit.
How wide are storage unit doors?There are two types of storage unit doors:
- Swing door: A standard room door.
- Roll-up door: Rolls up just like the door on your garage.
What is 24-hour access?This means you have the ability to access your storage unit whenever you need to, even when the office is closed.
Do storage units have electricity or electrical outlets?Although electrical outlets are not common for most storage units, some facilities offer them as an amenity for select units. Storage units with electrical outlets will have "Electricity" listed under the "Features / Amenities" section of this page.