It's been four days now and the lot has still yet to be plowed. I've been shopping for a week or so and decided to utilize F.J. Dreams units, then the snow hit. I inquired about the unaccessable lot on thursday afternoon and was told the plow was on the way and while disscusing the issue with the site mgr. one of the salesmen seated behind her actually snappped at me about my concern. I ignored him and came back on saturday the plow still had not come, i went inside and experssed my concern and told the site mgr. that it was not making the best impression on me as a new coustomer and to my supprise the same guy snapped at me agian! He wasn't even part of the conversation, but yet he still offered up his opinion in a very rude fasion. I was willing to be flexable about the snow and understand breakdowns happen, but the gentleman that had to voice his opinion was the preverable "nail in the coffin". He cost F.J. Dreams a new lease, I will be taking my business elswhere.