Great pricing, poor service
The pricing was great for a last-minute storage unit. However, I did not anticipate such an unkept storage facility with bugs roaming inside. I was also met with poor service as they did not have carts to move my things. Overall I did not have a very pleasant moving experience, but the pricing was cheap and convenient.
Hi Jacqueline, We are so very sorry to hear that we did not make a great first impression with you, and we appreciate you reaching out about your experience. At StorageMart, we do maintain a rigorous maintenance schedule to keep the store clean and inviting for our customers. We will pass your comments along and will ensure that our monthly pest control service takes an extra-thorough pass through our store. If you ever have any questions or concerns, please contact us at email@example.com. Thank you!
- Manager's Response