Public Storage - Round Rock - 1501 Louis Henna Blvd

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• September 23rd, 2019

  Flippant attitude

  I wanted to move things into my unit, there was a large truck parked horizontally in the parking lot along with another truck backed into the area in front of the doors; all the carts were filled with the guys things. One of the agents came out to move her car and I mentioned to her that I didn't feel this was right as there was no way for me to get to my unit. She said she could try talking to them but after all it was first come first serve, in a very flippant manner. I don't feel I need to be treated disrespectfully so I moved out the next day to a facility that was happy to have my business. I was about to call and let them know I had moved out when the office called me.

  - Debe H

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