Showing 41 - 42 of 42 reviews
1. Your company bugs the crap out of clients with all the contacts and begging for reviews or I would've put more stars. 2. The new Buda Tx facility is hot as hell and humid. I started sweating the minute I walked into the office, all through the facility, until I got outside in the warm Texas day! This does not bode well for climate control and care of my belongings. 3. The builders of this facility have taken over several of the largest units downstairs with building equipment so they aren't available for renting and clients have to haul a house worth of belongings upstairs in an elevator, which costs extra for moving time as well. Stupid. You are losing money! 4. Leave all the upselling and "Must buy" pressuring of customers. It's aggravating. All moves are expensive and we don't need more costs that are really blackmail: must have your locks, and the newest ones, and something to put in the unit to absorb all the moisture!!!! and blankets, boxes, bubble wrap, blah blah blah. ENOUGH. How about being able to rent the unit size I need for a decent rate and leave me alone? There's enough logistics to contend with without this nonsense.
- Lizabeth Nichols
I wanted to move things into my unit, there was a large truck parked horizontally in the parking lot along with another truck backed into the area in front of the doors; all the carts were filled with the guys things. One of the agents came out to move her car and I mentioned to her that I didn't feel this was right as there was no way for me to get to my unit. She said she could try talking to them but after all it was first come first serve, in a very flippant manner. I don't feel I need to be treated disrespectfully so I moved out the next day to a facility that was happy to have my business. I was about to call and let them know I had moved out when the office called me.
- Debe H
Frequently asked questions
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?