Showing 46 - 46 of 46 reviews
Made my reservation price looked good went there at 4:30 and the sign on the door said WENT TO LUNCH BACK AT 2:00 PM so if they can't tell time I sure in the heck will not leave my items there because I left at 5:15 PM and no ever came back, so no way would I recommend that place to anyone. The man on the Bike told me as I left he could not pay his rent because no one has been in the office for over 5 hours. That's BAD BUSINESS......!!!!!
I am very sorry you did not have a good experience here. I promise you that it was just bad timing - I had grabbed the sign from earlier when I happened to run to the bank around 4:30 and it so happened that the bank had about 10 people in front of me - I returned at about 5:15 pm. I pride myself with customer service and hope that this mishap won't deter you from renting. We here at Scottsdale Storage are very serious about making the customer happy. In no way has the property been without supervision for more than necessary - we have video surveillance covering the property as well as me in the office.
- Manager's Response
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