Scottsdale Self Storage
4.38 out of 5 stars- based on48 reviews
Showing 41 - 45 of 48 reviews
Great facility
Very happy with the facility. Customer service was great.
- Deborah
The reception was fast & friendly. When the smaller unit did not work for me she quickly found us a larger unit. She was efficient and courteous. The transaction went swiftly & efficiently, she answered all my questions.
- Vicki
Customer Service was lacking.
When we checked in they seemed unaware of the AAA first month free and 50% off for four months which was advertised online. I made them aware of it, as I had spoken to someone the day before when I made the initial reservation. At that time the gentlemen confirmed the first month free and the 50% off. When I spoke to the person to make the reservation he did not tell me about the $25 fee for paperwork. Once I signed the paperwork I was charged the $60 for the first month and had to correct them of the mistake. The owner was there and told the man at the desk to make a note on my account that the first month should have been free and made a note on my account that the first four months were 50% off. I would not have to pay for the next month. I should not have to pay for the next three months if the first month was free, the 2nd month was $30 and the 3rd month was $30 since I already payed $57 for the monthly rent not including the 25 I payed for the paperwork. This was after my credit card was already charged the $25 and $57 prorated for the first month. The unit itself was very clean and the owner was very nice. It was also a plus that they provided a Lock for the unit.
- Karen
***???
Ok - but availability is limited to office hours and no online payment option
- bill
Lot of rusted out cars some litter.
- Brittany