Difficuld to find the unit due lack of information
It was difficult to find the unit because of the insuficient information provided.
First, there are 3 building on this location: building A, building B and building C. I was given only the unit number, but not the information on the floor number or which building it is. Also, there are no arrow signs on each of the floors that would direct the customer to the ara where the unit is.
So, it turned out that my storage unit is on the secod floor of the building C. All of aforementioned would be highly helpful. Also, the management never responded my messages left after the office hours.
Since I was paying the 2 movers $100.- per hour and came tired by a moving truck from NYC to Sterling, VA, and Public Storage office was closed, at the time, I was not happy to be roaming through the whole complex for 45 minutes to find my storage unit.
Recommended Yes
price5/5 (excellent value)
service3/5 (helpful)
cleanliness5/5 (squeaky clean)
- Marina