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Troutdale Airport Storage

1027 Northeast Harlow Place, Troutdale OR 97060 Map It
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Office Hours
Sun closed
Mon 9:00 am - 12:00 pm
Tue 9:00 am - 12:00 pm
Wed 9:00 am - 12:00 pm
Thu 9:00 am - 12:00 pm
Fri 9:00 am - 12:00 pm
Sat closed
Access Hours
Sun 6:00 am - 9:00 pm
Mon 6:00 am - 9:00 pm
Tue 6:00 am - 9:00 pm
Wed 6:00 am - 9:00 pm
Thu 6:00 am - 9:00 pm
Fri 6:00 am - 9:00 pm
Sat 6:00 am - 9:00 pm
Features / Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • 24-hour kiosk service
  • Email billing available
  • Auto-pay available
  • Moving supplies for sale
  • Rent due on same day each month per lease start
  • Paperwork can be done remotely
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle must be running
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
Additional Information from the Facility
Customer Reviews 27 Reviews
  • 5 star 13
  • 4 star 10
  • 3 star 3
  • 2 star 0
  • 1 star 1
88% of respondents would recommend this facility to a friend.
Pros
  • Good Value (21)
  • Secure (17)
  • Good Service (19)
  • Clean (22)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

4.0 out of 5 stars Jul. 31, 2015

Clean & well-lit facility with easy access off I-84

The only issue I have with the facility is its policy of on-line payments only. Having a policy that denies tenants the opportunity to pay via check or good ol' American currency is a discrimination for the sole convenience of management. Otherwise, I have had no problems with Troutdale Airport Storage. I would definitely recommend them to my friends.

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

Comment from Troutdale Airport Storage on Aug. 2, 2015

Thank you for the review, the real reason we don't accept cash and checks is for security reasons. Criminals usually gain access to a facility by renting small cheap units by paying with bad checks or cash. Once they have access they're free to cut locks and rob units. Requiring a charge card payment via the internet thwarts thieves without bank accounts and computer access. The policy reduced the risk for our customers.

4.5 out of 5 stars Jul. 25, 2015

Easy Transaction

Got a storage unit through SpareFoot and it was all and all pretty easy. The only part is I'm not sure how SF will get credit as I had to actually sign up on the storage facility's website. Very good pricing and clean facility.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 24, 2015

Best price, easy access, no hassles, straight forward.

I called about 30 different storage facilities before choosing Troutdale Storage. The communication was clear without any hidden costs or surprises. The manager was very accommodating and worked with me so I could get the right size unit. I didn't feel any pressure to rent or make a quick decision on the spot. I appreciate dealing with the same person every time I have a question. It's been about 6 months and all is good.
The reason I gave it 4 stars is because I have never given any review a 5 star. I've been in business for 30 years and have discovered that there is always room for improvement, even when I am doing everything right. So a 4 keeps me reaching for a 5.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jul. 23, 2015

Great price...Great place

A safe and great place to store your things!!!!

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 23, 2015

Good customer service

Always available to help out even after hours or on weekends. We showed up a day early after driving cross country in a uhaul and they were totally flexible and got us in.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

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