Troutdale Airport Storage

Address
1027 Northeast Harlow Place Troutdale OR 97060
Reviews
4.285 28
Call to book now
1 (877) 691-2491
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 10' Unit
  • covered
  • roll up door
  • interior
  • 10ft ceiling
  • Household Storage Only (No Vehicles)
per month
7.5' x 10' Unit
  • covered
  • roll up door
  • interior
  • 10ft ceiling
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • covered
  • roll up door
  • interior
  • 10ft ceiling
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • drive up access
  • floor 1
  • roll up door
  • interior
  • 10ft ceiling
  • Household Storage Only (No Vehicles)
per month
10' x 12.5' Unit
  • drive up access
  • outdoor access
  • light in unit
  • roll up door
  • 10ft ceiling
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • roll up door
  • interior
  • 10ft ceiling
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • drive up access
  • outdoor access
  • roll up door
  • 10ft ceiling
  • available for vehicle storage
per month
10' x 25' Unit
  • drive up access
  • outdoor access
  • light in unit
  • 10ft ceiling
  • available for vehicle storage
per month

Facility Hours

Sun
Closed
Mon
By Appointment Only
Tue
By Appointment Only
Wed
By Appointment Only
Thu
By Appointment Only
Fri
By Appointment Only
Sat
By Appointment Only
Sun
6:00 AM - 9:00 PM
Mon
6:00 AM - 9:00 PM
Tue
6:00 AM - 9:00 PM
Wed
6:00 AM - 9:00 PM
Thu
6:00 AM - 9:00 PM
Fri
6:00 AM - 9:00 PM
Sat
6:00 AM - 9:00 PM

Features & Amenities

  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Handcarts available
  • 24-hour kiosk service
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Credit cards accepted (visa, mastercard, amex, discover)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys

Facility's Fees & Requirements

  • Facility Administration Fee: None

Additional Info from Facility

Customer Reviews

4.285 28
July 23rd, 2015
Great price...Great place
A safe and great place to store your things!!!!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 23rd, 2015
very nice facility
manager very friendly & helpful, close to home, easy access & nice to have push cart available.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 14th, 2015
Friendly service
friendly service an very clean!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 31st, 2015
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 20th, 2015
Reasonable prices in very clean
Very easy process just did it online. The manager was helpful on the phone about getting the place rented
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 23rd, 2015
friendly service, very patient and polite
When i showed up, the site manager had already prepared my paperwork. I had to run to the bank and back and ultimately he thanked ME for my troubles. Excellent service.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 2nd, 2015
Very good.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 29th, 2014
The service was great from the first phone call to the gentelman in the office.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 5th, 2014
Perfect, all around
I was not familiar with the storage facility when I reserved it, but it was an all-around perfect experience. I was running late and before I even had a chance to call them to ask if I could complete the registration process over the phone, I received a call from the facility offering that option! That made an already stressful day MUCH less stressful, for which i was extremely grateful. When we arrived at the facility, everything continued to be as smooth as could be. The facility was clean and my unit was easily accessible. I highly recommend this facility for the price, the convenience, the cleanliness, and, above all, the stellar customer service.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 30th, 2014
Best place I've ever rented from.
Not only was the price we found on SpareFoot the best around, the guy behind the counter was so great in getting us all set up. I can't tell you how much of a hassle moving usually is, but this place has helped ease our frustration and anxiety. Definitely worth the drive.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 14th, 2014
Great experience
Courteous staff, convenient and easy process.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 12th, 2014
Very affordable, nice size of storage, secure and great customer service.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 11th, 2011
Superb!
What a great place....very nice, friendly people to work with and they were certainly way more than accommodating. Very helpful and definitely had the lowest rates around.
Recommended: No
0/5 (unfair price) Price
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
Manager's Response June 17th, 2014
Thank you for taking the time placing a review for our property
July 25th, 2015
Easy Transaction
Got a storage unit through SpareFoot and it was all and all pretty easy. The only part is I'm not sure how SF will get credit as I had to actually sign up on the storage facility's website. Very good pricing and clean facility.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
September 18th, 2015
Close to the interstate, clean & secure
This spot became quite convenient for me during a move, was accessible, clean and secure for me. Not too expensive I guess, that's the going rate for storage.
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 31st, 2015
Clean & well-lit facility with easy access off I-84
The only issue I have with the facility is its policy of on-line payments only. Having a policy that denies tenants the opportunity to pay via check or good ol' American currency is a discrimination for the sole convenience of management. Otherwise, I have had no problems with Troutdale Airport Storage. I would definitely recommend them to my friends.
Recommended: Yes
4/5 (good value) Price
2/5 (somewhat unhelpful) Service
5/5 (squeaky clean) Cleanliness
Manager's Response August 2nd, 2015
Thank you for the review, the real reason we don't accept cash and checks is for security reasons. Criminals usually gain access to a facility by renting small cheap units by paying with bad checks or cash. Once they have access they're free to cut locks and rob units. Requiring a charge card payment via the internet thwarts thieves without bank accounts and computer access. The policy reduced the risk for our customers.
July 24th, 2015
Best price, easy access, no hassles, straight forward.
I called about 30 different storage facilities before choosing Troutdale Storage. The communication was clear without any hidden costs or surprises. The manager was very accommodating and worked with me so I could get the right size unit. I didn't feel any pressure to rent or make a quick decision on the spot. I appreciate dealing with the same person every time I have a question. It's been about 6 months and all is good. The reason I gave it 4 stars is because I have never given any review a 5 star. I've been in business for 30 years and have discovered that there is always room for improvement, even when I am doing everything right. So a 4 keeps me reaching for a 5.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
July 23rd, 2015
Good customer service
Always available to help out even after hours or on weekends. We showed up a day early after driving cross country in a uhaul and they were totally flexible and got us in.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 1st, 2015
Quick and easy.
Their online access to renting units made it quick and easy. I did it all from the front office, and was squared away in minutes.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
April 1st, 2015
no human available, called, directed to complete unit rental and everything on line... somewhat difficult from a smart phone, I wish I had known there wasn't an option of working in person before I got there...
Recommended: Yes
2/5 (a little steep) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness
March 2nd, 2015
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
January 10th, 2015
Every thing was so easy.
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 11th, 2014
I highly recommend this facility compared to others out there.
Very clean and well worth the money.
Recommended: Yes
4/5 (good value) Price
3/5 (helpful) Service
5/5 (squeaky clean) Cleanliness
May 20th, 2014
Super Easy
Easy to make reservations on line and very friendly staff at the office. Easy to get in and out of the building. Very helpful that there are carts to help with the heavier stuff.
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
July 1st, 2015
wish I would have known
Found the facility online & called the number that was posted. I didn't realize that the number wasn't to the facility itself but to a service that works for them and others. Long and short of it is that I was to finish the application on line! So what I thought I had reserved really wasn't causing me to loose the size I wanted!
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
March 27th, 2015
I was given a code for the outer door at the bldg my unit is in but Jeff told me it remains unlocked so why was I given a code number when it is not locked? I am concerned about this .
Recommended: No
3/5 (fair price) Price
2/5 (somewhat unhelpful) Service
4/5 (clean) Cleanliness
April 1st, 2014
When it rains, you have to walk through a large puddle to get to the security code box. When asked about the discounts that were listed when I made the reservation on line, I was told one of them didn't apply to that unit and the other hadn't been listed when I made the reservation. The man and lady that I talked to were of no help and told me no discounts were available. Will find another unit some place else and leave. This was a bait and switch. Not trustworthy.
Recommended: No
2/5 (a little steep) Price
1/5 (very unhelpful) Service
3/5 (average) Cleanliness
Manager's Response June 16th, 2014
Unfortunately we can not please everyone but in this case nothing but trouble and had to evict due to homeless activity and police visits.
November 20th, 2014
Owner was rude, made comments about the items we were bringing in to store and that he doesnt usually rent to people who wouold store such things, coincedently he was talking about a set of wheels and tires that combined cost almost 2000$. he was rude and very degrading i would not reccomend the facility to anyone....
Recommended: No
5/5 (excellent value) Price
1/5 (very unhelpful) Service
3/5 (average) Cleanliness
Manager's Response November 24th, 2014
First week security found them after hours casing the property. After gaining access a second time after hours the rental agreement was terminated.