Manager is never there to help. Hours are not convenient for all needs.
Manager seems to never be there, yet has all the time in the world to review the previous night's monitor footage. Accused my husband and myself of being up to no good because he thought we took too much time in our storage unit. (We are both middle-aged and overweight. We don't move very quickly!) Also accused our adult son of "Casing units" when all he was doing was wandering around because we didn't need his help for a time and he was bored out of his head so he just wandered around. He couldn't care less what other units held. He just wanted to get out of there to go spend time with his girlfriend. Manager seems to think he's the know-it-all for all things storage and people. I think the next time he thinks someone is taking too long with their storage, he should get off his butt and go help them out!