This was the worst experience I have ever had!!!!
The employee at Storage Mart confirmed with me the size unit I had requested. I told him that the biggest item I needed to store was my bed. He assured me that it would fit. When I arrived, he again confirmed that this would fit and that the bed was the biggest item. He then placed me in another unit closer to the elevator. Upon trying to move items into this unit, I realized that this unit was not the correct/requested size. The bed absolutely would NOT fit. After 2 hours, the front desk man then put me in a larger unit for 4 times the price of the original quote! The whole time this occured, the front desk man was fighting with another employee. There was a used condom on the ground when moving in!!! This was the worst experience I have ever had trying to move. I would not have chosen this storage facility had I know what was going to happen. After moving all of my things out, into the elevator, out of the moving truck, into the 1st storage locker and then back out because it was TOO SMALL, I was completely exhausted and done with the whole situation. WORST PLACE EVER!!!!
Recommended No
price1/5 (unfair price)
service1/5 (very unhelpful)
cleanliness1/5 (very dirty)
- Karen