The price is good but other aspects of renting from them make it less than ideal.
My overall experience was decent but I feel like they have a bunch of policies that are put in place just to extract more money from the customer. An example is that you have to give a 15 day notice that you plan to relinquish your unit, and you can't pro-rate your rent if you want to move out in the middle of the month. If you think about this, there is no good reason to do this as the demand for storage units may peak in the beginning of the month but should remain relatively constant over the other weeks, so they shouldn't create such a huge incentive to move at only a certain time. The other sketchy policy is to require an additional fee if you don't have renters/homeowner's insurance to cover your unit. They told me that the fee would be an additional $10 per month for my unit. Which makes one think that they are providing insurance, but when you read the form and all the exceptions, one would be hard-pressed to come up with a situation where they would actually pay for damage or loss to your property.
- D. Badger