Would be more stars - current price hike decreases it greatly.
I’ve been using Shetland Self-Storage for close to a decade with no major complaints till recently when it changed over to Prime Storage. Customer service is still nice and helpful. Yet, I’m in disbelief that during a pandemic when many people are hurting, losing homes etc., they have decided to increase the rates. Whether they are just trying to make up for lost business or just being greedy, it sucks!
It makes me feel like this is another uncaring big corp sticking it to the average person.
I would recommend this place yet I would say shop around. Since they took over, I have had issues with moths and some leaks from pipes above, damage irreplaceable items, which is undoubtedly why they require you purchase insurance (another added yet good to have, cost). Only reason I don’t move is lack of funds and ability to have my stuff moved, plus its at a convenient location.
Recommended No
price2/5 (a little steep)
service5/5 (outstanding)
cleanliness4/5 (clean)
- Mimi