Public Storage - Valencia - 28111 Kelly Johnson Pkwy
4.76 out of 5 stars- based on23 reviews
Showing 16 - 20 of 23 reviews
Joann and Lydia were great. I had a large item to store and they measured the space to insure that item would fit. During the resent fire they let me know that the facility was save and the fire department was there for protection. I will be back next year to store the item again. Overall the facility was clean and I had great access. Keep up the good work.
- Douglas C
This Public Storage is awesome!! They are very professional and friendly at the same time not to mention the place is always well maintained. I have dealt with Joanne and David and in every single exchange I have left very satisfied and happy. They have the best customer service. They returned and answered any and all my concerns. Lets put it this way when I call they take care of me, whether I forgot my code or anything they have me covered which in my business is very helpful. . Thanks Joanne and David!
- auction orrill
Excellent service
Everyone who helped me acquire the unit was very friendly, professional and courteous. I would definitely recommend this location.
- Sylvia Zelinski
Good Place to Store your treasures...
I made reservations online and almost immediately received a reminder to come by and do the paper work. Lisa called and we made a appt. I showed up on time and Lisa quickly and efficiently got everything processed. Facility looked secure and clean and everything functioned correctly. I was a little put off there is a mandatory insurance payment of $11.00 (minimum) which my other storage places don't force me to pay. We also had to pay $22.00 for a non refundable lock. What happened to the good old days when you brought your own lock and key. Service was great and friendly Lisa was wonderful!!! Thank You!
- Patrick Stokes
Will look around for other options
Neither great, nor terrible. Facility is spotlessly clean & staff friendly. No 5 star as I was told that their insurance plan was mandatory, only to find out later that it's an optional expense. I felt lied to as a result. Can't get back my trust once gone, sadly.
- Tony Martinez