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I made reservations online and almost immediately received a reminder to come by and do the paper work. Lisa called and we made a appt. I showed up on time and Lisa quickly and efficiently got everything processed. Facility looked secure and clean and everything functioned correctly. I was a little put off there is a mandatory insurance payment of $11.00 (minimum) which my other storage places don't force me to pay. We also had to pay $22.00 for a non refundable lock. What happened to the good old days when you brought your own lock and key. Service was great and friendly Lisa was wonderful!!! Thank You!
- Patrick Stokes
Will look around for other options
Neither great, nor terrible. Facility is spotlessly clean & staff friendly. No 5 star as I was told that their insurance plan was mandatory, only to find out later that it's an optional expense. I felt lied to as a result. Can't get back my trust once gone, sadly.
- Tony Martinez
Super easy process,really nice people
So we needed just a small space to store a few things for a short time. Searched online and found Public Storage to be the best choice for us as they are literally a mile from our house and in our price range. The lady who helped me check in,Lydia, was really nice. easy going and helpful,like she actually enjoys her job! The property is clean and well lit at night.The unit is exactly what we needed for our extra stuff.
- Cecilia Sarian
Business hours need to be expanded.
The prices are good and the facility is clean and safe. They need to expand the hours of accessibility to the units. If not 24 hours, then at least from 6AM to Midnight. This location may be different than some of the others.
- Adam W.
no comment
took too long to get approved by manager
- Cordell Webb